Services |
- Improvement in communication and negotiation skills.
- Development of effective strategies to resolve conflicts.
- Increased ability to reach mutually beneficial agreements.
- Reduction of tension and stress associated with business conflicts.
- Increase in collaboration and teamwork.
- Implementation of techniques to manage conflict situations constructively.
- Improvement in interpersonal and work relationships.
- Promotion of a positive and productive work environment.
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Introduction |
Negotiation and conflict resolution are critical skills in today's business environment, where interpersonal relationships and collaboration are key to organizational success. This course focuses on providing tools and techniques to improve participants' ability to negotiate effectively and resolve conflicts constructively. |
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Addressed to |
- Business leaders. – Directors and team managers. - Professionals who face conflict situations in their teams. - People who want to improve their negotiation and conflict resolution skills. |
Objectives |
The main objective is to train participants so that they can negotiate effectively and resolve conflicts constructively in the business environment. It seeks to provide practical tools and strategies that allow them to reach mutually beneficial agreements and promote positive work relationships.
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Contents |
Face-to-face sessions:
1. Fundamentals of negotiation.
2. Negotiation strategies and techniques.
3. Effective communication in negotiation.
4. Listening as a basic principle of communication.
5. The origin of conflicts.
6. How to prevent and manage conflicts.
7. Management of Interpersonal Conflicts.
8. The urn of conflicts.
Each session will include practical exercises and simulations of negotiation and conflict situations to apply the concepts learned in real situations.
Support between sessions:
Ongoing support will be provided between sessions to help participants apply the strategies and techniques learned in their work environment.
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Type |
Course |
Mode of delivery |
Onsite |
Methodology |
The methodology is experiential, with active participation of attendees, through the methodology of David Kolb (1984) and the Learning by Doing methodology.
According to the learning style model developed by Kolb, when a person wants to learn something, they must process and work with the information they collect. For this information processing to be carried out optimally, four different phases must be completed: the starting point is to propose activities where you can live an experience (feel), perceive what happened from different points (reflect), analyze and provide a professional vision ( abstract conceptualization) to finally put forward proposals to commit to (application).
We expose participants to a specific experience, which has been developed based on the objectives set for each session. From the execution of this task, we reflect and through a series of questions and arrive at the conceptualization to later move on to the strong ideas that I take away from each of the reflections made. Experiential training must end with the participants acquiring a series of commitments that they will put into action when they arrive at their workplace. All the reflections, as well as the exercises, are captured in a power point in such a way that the objectives that we wish to pursue with each of the activities are always present. In this way we are approaching the different ways of learning of students.
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Dates |
4/7/2024
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Calendar |
Thursday |
Schedule |
From 09: 00 to 14: 00 |
Duration |
5 hours |
Site |
AIDIMME C / Benjamin Franklin 13 (Technology Park) 46980 Paterna (Valencia) |
Registration |
Open |
Certification |
Certificate of attendance issued by AIDIMME. Minimum attendance of 75% of the teaching hours. |
Cost |
€94 - Non-associated company amount + 21% VAT. Associated company - 13%. Unemployed people, consult price *AIDIMME, as the organizing entity of FUNDAE, will be able to manage the subsidized part of the course at no additional cost.
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Teachers |
| SEGARRA YUSTE, FEDERICO |
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Graduate in Psychology from the University of Valencia.
He has developed his professional career as Director of Human Resources in companies in the ceramic, distribution and telecommunications services sectors, which has allowed him to have different visions when selecting commercial teams and designing their training plans and systems. objectives and remuneration.
Since 2005 I have been working as a consultant, making available to my clients the know-how acquired during the previous stage to manage numerous talent selection processes, training programs for custom-designed teams, and support and coaching programs for managers and salespeople over the years. of production and service companies, and consulting actions, such as design of business plans, equipment productivity analysis, mystery shopping, etc.
He has participated as a speaker in various meetings and Masters of Human Resources professionals.
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| DURA LLOPIS, Mª ROSA |
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Rosa is a consultant with extensive experience in the human resources sector.
She has a diploma in Labor Relations from the Jaume I University of Castellón and a Master's degree in Human Resources Management from EAE Business School.
She currently provides her services as a Human Team consultant and is part of the Consulting and Training area, detecting needs, designing and implementing projects such as: Analysis of organizational culture, job description, review of internal procedures, preparation and review of Work Plans. Equality... etc, in companies from different sectors.
In the Training area, Rosa has a track record of more than 7 years, designing and delivering customized training projects for clients from multiple sectors. Among the training that she teaches, the following stand out: Communication workshops, Skill development training for middle managers, management teams, commercial teams, among others. Also highlight the training that she carries out for different companies on teamwork, Teambuildings as well as other conflict management training.
All the training it provides is done in a practical, dynamic and experiential way. |
| MARTINEZ ANDREU,LUIS |
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Professional with more than 30 years of experience in people management, both in national and international companies, in service, technological and industrial sectors. H2020 SMEs Innovation Business Coach European Commission. PDG from IESE Business School. Degree in Economics and Business Administration. Master
in Financial Entities from the University of Valencia. PCC Executive and Team Coach by the International Coach Federation (ICF). I have specific training in Human Capital and Business Management.
He currently provides his services as a human resources consultant at EquipoHumano, and business development and participates as a speaker in university Masters in human resources
He is part of the Consulting and Training area of our organization, designing and implementing projects such as: Analysis of organizational culture, job description, review of internal procedures, training projects, coaching processes, strategic plans for human resources areas etc in companies from different sectors. |
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INFORMATION AND PRE-REGISTRATIONS
AIDIMME - Training Department
961366070 Phone | Fax: 961366185 e-mail: rigual@aidimme.es | www.aidimme.es |
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Since the NUMBER OF PLACES is LIMITED, if they are interested in participating in these courses, they must communicate it, as soon as possible, by sending the duly completed pre-registration form (one for each student), before the indicated date, in order to close the participation in it. Admission will be made by pre-registration order and your acceptance will be communicated to the company. |
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