Benefits |
For SMEs:
- They develop the ability to address everyday conflicts constructively, preventing them from escalating and affecting the work environment.
- They strengthen communication and active listening skills in middle management.
- They improve cooperation between teams and work areas.
- They reduce internal tensions that impact the motivation, performance, and stability of teams.
For technology companies:
- They provide team leaders with practical tools to manage disagreements and tense situations on a daily basis.
- They promote more collaborative work environments in sectors where coordination between people is key.
- They improve the ability of teams to cope with change, production pressure, and differences of opinion.
- They contribute to consolidating organizational cultures based on respect, trust, and shared responsibility.
For the business ecosystem in general:
- Promotes a corporate culture where conflict is managed as an opportunity for learning and improvement.
- It fosters healthier and more sustainable working relationships over time.
- It contributes to modernizing people management dynamics in traditional sectors.
- It promotes more resilient organizations, capable of facing the challenges of the environment with greater internal cohesion.
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Introduction |
Conflict is a natural part of any team. However, when not managed properly, it can generate misunderstandings, tension, and deadlocks that negatively impact the work environment and team effectiveness. In sectors like metallurgy and woodworking, where coordination and trust among professionals are fundamental, learning to address conflict constructively becomes a key skill. This workshop offers practical tools to better understand conflict dynamics and develop new ways of managing them through communication, active listening, and the search for shared solutions. |
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Addressed to |
- Professionals who lead teams. - Entire teams (this workshop can be customized). - Individuals interested in these topics. |
Objectives |
- To understand the nature and dynamics of conflict in work teams, identifying its most common causes in the work environment.
- Develop communication and active listening skills that allow you to address tense situations in a constructive and respectful manner.
- Learn practical tools to manage and transform conflicts, promoting collaboration, trust and the search for shared solutions.
- Explore new perspectives on everyday conflicts, using NLP and LEGO® SERIOUS PLAY® dynamics that facilitate reflection and immediate application in the work environment.
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Content |
1. Understanding conflict in the workplace.
• What is conflict and why does it appear in work environments?
• Most common types of conflicts in teams.
• Factors that contribute to the development of stress at work.
• Conflict as a risk… and as an opportunity for improvement.
• Beliefs, interpretations, and emotions in stressful situations.
2. Conflict management tools.
• Constructive dynamics with LEGO® SERIOUS PLAY®: “the map of the conflict”.
• Change of perspective.
• Effective communication techniques for addressing conflict.
• Building solutions to the conflict.
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Type |
Course |
Mode of delivery |
In‑person
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Methodology |
The workshop will be conducted using a practical and experiential methodology based on NLP, communication dynamics, and LEGO® SERIOUS PLAY®. Through participatory exercises, attendees will work on common conflict situations within teams, exploring different ways to address them and practicing specific tools to manage them with greater clarity, respect, and effectiveness. |
Dates |
23/10/2026
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Calendar |
Friday |
Opening hours |
From 09:00am to 14:00am |
Duration |
5h |
Place |
AIDIMME C / Benjamin Franklin 13 (Technology Park) 46980 Paterna (Valencia) |
Registration |
Open |
Certification |
Certificate of attendance issued by AIDIMME. Minimum attendance of 75% of the teaching hours. |
Ribs |
107 € - Non-associated company amount + 21% VAT. Associated company - 13%. Unemployed persons: consult price. *AIDIMME, as the organising entity of FUNDAE, will be able to manage the subsidised part of the course at no additional cost.
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Professors |
| María del Mar Rubio Aguilera |
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Mar Rubio is the creator of BOCAABAJO (www.bocaabajo.es), a project she launched in 2021 to support individuals and teams in their growth. After more than 15 years as a producer and project manager for corporate events, she discovered that her greatest passion was working with people.
She is certified as a team and individual coach by the ICC, where she is now part of the Spanish committee, and also as a facilitator in creative methodologies such as LEGO® SERIOUS PLAY®, Six Thinking Hats® and Bikablo®, tools that she incorporates into her workshops to promote innovation, play and new ways of thinking.
Those who know her highlight her approachability, dynamism, and honesty, qualities she conveys in the spaces she creates so that people can connect and develop.
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INFORMATION AND PRE-REGISTRATIONS
AIDIMME - Training Department
961366070 Phone | Fax: 961366185 e-mail: rigual@aidimme.es | www.aidimme.es
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Since the NUMBER OF PLACES is LIMITEDIf you are interested in participating in these courses, you must notify us, as soon as possible, by sending the duly completed pre-registration form (one for each attendee), before the indicated date, in order to close participation in it. Admission will be made in order of pre-registration and the company will be notified of its acceptance. |
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